Billing and Insurance InformationWoodlawn Hospital wants to bill you correctly. We also need to be paid as soon as possible. This will help keep our costs down.
Please note: You will receive emergency care even if you cannot pay.
Central Billing Office (CBO)Our Central Billing Office (CBO) sends hospital and clinic bills. Feel free to call for questions about your bill. Staff will answer questions about your bills. Please call (574) 223-3141. Staff are available Monday through Friday. Call between 8:00 a.m. - 4:30 p.m. You may leave a phone message. If you leave a message include:
date of service,
return phone number, and
We will call our patients to:
help make a plan to pay their bill,
provide loan applications,
take payments by phone, and
help you to fill out the application for our hospital financial assistance program called Compassionate Care.
Insurances we take:Anthem (HIP)
Anthem Blue Cross Traditional Plan
Anthem Blue Access PPO Plan (PCI & PPN)
Anthem Blue Preferred HMO Plan (AHP & UPHN)
CCN Managed Care, Inc. (purchased by First Health Group)
Children's Special Health Care Services (CSHCS)
ChoiceCare Network (Health Value Management)
Community Health Alliance (CHA)
Consumers Life-Medical Mutual of Ohio (PPO)
Encore Health Network (The Healthcare Group) including USA MCO
First Health Network (purchased CCN)
Healthcare Consultants, Inc. (HCC)
Healthy Indiana Plan (HIP): A plan from the State of Indiana for people who do not have any insurance. Call (574) 224-1125 to sign up for this program or for questions.
Indiana Health Network (IHN)
Managed Care Services (Signature Care)
MD Wise (HIP)
Medical Mutual of Ohio
Private Health Care Services (PHCS)
Preferred Plan, Inc. (Chandler Group of Companies)
Sagamore Health Network
United Health Care (UHC)
Medicaid Eligibility: Call (574) 224-1125 to sign up for this program or for questions.
If You Do Not Have InsuranceWoodlawn Hospital offers a Compassionate Care Program which offers help in paying for services provided by our hospital and providers to people who are experiencing financial difficulty and who meet eligibility requirements. To file for this assistance, click here to complete the forms.
Please contact (574) 224-1446 for additional information or assistance.
About Your BillWe want to help you with your bill. It is also important that we are paid as soon as possible. Woodlawn will accept:
collected insurance co-pays;
self-pay costs at time of service.
Our staff can help you with your bills. Contact any of the Clinics, Patient Access or the CBO areas. We will keep hospital costs down by not having to mail patient bills and use collection agencies. Please pay your bill as soon as possible. When you register before your procedure our staff can tell you what you will need to pay. You can pay when you pre-register. For questions about what you will need to pay, talk to your insurance company.
You may pay your bill:
check by phone,
on the computer,
at the hospital Switchboard,
in Patient Access, and
in the Central Billing Office.
If you can't pay your part of your bill or you need your balance, please talk to our Financial Counselors. If your last name begins with:
A-F, call (574) 224-1125
G-P, call (574) 224-1447
Q-Z, call (574) 224-1047
Helpful TipsLearn about your insurance plan; this will help you know what will be paid by your insurance company and what will not.
Your policy is an agreement between you and your insurance company. You will need to pay your bill if your insurance does not.
Your bill will list everything that was done during a hospital stay or outpatient visit.
There are some tests or treatments that need to be seen by a doctor that you will not see in person. That doctor will bill you also (a professional fee).
Payments and CBO (Billing Office, Hospital and Clinical) mail may be sent to:
Central Billing Office
1400 E Ninth Street
Rochester, Indiana 46975
Online Bill Pay